Support desk & response times

How to reach the Fifo crew

Email · 24h

Direct line for forum issues

Write to info@fifotheclub.com for account problems, broken threads, or moderation flags. We usually reply within one business day, often faster during evening gig hours.

Phone · 10:00–18:00 IST

Talk to a real human

Call 0599 2168582 if you need help with event check-ins, badge disputes, or just want to talk through a venue recommendation. No bots, no menus.

Forum · 2h on weekdays

Ask the community first

Post in the "Help & Feedback" board and get answers from regulars who know the local scene. Staff check the board twice a day and jump in when things get stuck.

FAQ · instant

Quick answers for common questions

Before you reach out, skim the FAQ section. It covers profile setup, badge rules, vinyl trade etiquette, and how to start a regional thread. Most questions live there.

Venue partners · 48h

For promoters and venue owners

If you run an underground space and want to list your shows or host a Q&A, email us with your venue name and upcoming dates. We'll get back within two days.

Moderation · 12h

Report a problem in a thread

Spotted a spam post or a heated argument going off the rails? Use the report flag or email us directly. Our mod team reviews every report within half a day.

Frequently Asked Questions

Straight answers about joining the club, posting on the boards, and getting the most out of the community.

How do I join a regional thread for my city?

Head to the Regional Boards section and pick your city from the list. If your city isn't listed yet, you can start a new thread under "Underground Venues" and invite others to join. A moderator will usually approve it within a day.

Can I post my own gig review even if I'm not a regular member?

Yes. New members can post reviews right away, but there's a limit of two posts in the first 24 hours to keep spam out. Once you've been active for a week, the limit lifts automatically.

What kind of content belongs in the Gear Talk board?

Gear Talk is for amateur musicians and home recording enthusiasts. Discuss amps, pedals, mics, DAWs, and practice techniques. Keep it practical — no buy/sell/trade posts here, those go in the classifieds section.

How do badges work and what do they unlock?

Badges are earned by posting thoughtful reviews, attending meetups, and helping other members. For example, the "Setlist Scout" badge comes after 10 verified gig reports. Badges unlock access to exclusive Q&A sessions with emerging artists and early entry to local meetups.

Are there any rules for sharing setlists or bootleg recordings?

Written setlists and personal notes are always welcome. Audio or video recordings are only allowed if the artist or venue has explicitly permitted them. When in doubt, ask the moderator of the specific board before posting.

How do I organize a local meetup through the forum?

Create a thread in your city's regional board with a proposed date, venue, and a rough plan. Once at least three members confirm interest, a moderator will pin the thread and help you coordinate. We recommend picking a venue that already hosts live music.

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